Role File · Critical Risk
Bank Teller.
Processes customer deposits, withdrawals, and payments. Highly vulnerable to ATM networks and mobile banking.
US workers
510K
Avg. salary
$31K
AI risk
82%
Horizon
2-3 years
Assessment
Where this role sits on the index.
This role sits on the front line of displacement — meaningful automation within 2–3 years.
The Brief
What's at stake.
Bank tellers handle routine cash transactions, verify checks, and process deposits. ATM networks have already eliminated many teller positions. Mobile banking, digital wallets, and AI fraud detection systems further reduce need for human tellers. Remaining roles increasingly require sales skills.
Task Analysis
Where the work goes.
AI will handle
- 01Process deposits and withdrawals
- 02Verify checks and documents
- 03Manage cash drawers
- 04Process payments
- 05Ensure accuracy
You stay relevant
- 01Open new accounts
- 02Sell banking products
- 03Handle complex customer inquiries
Stay ahead
The playbook.
Required
Core skills
- — Mathematical accuracy
- — Customer service
- — Computer skills
- — Attention to detail
- — Cash handling
Emerging
Future skills
- — Sales skills
- — Financial advisory
- — Relationship building
Leverage
Learn AI as a multiplier
Mastering the tools that automate parts of this role is the most reliable way to stay in demand.
Open the toolkit →Sources
How we built this file.
Diagnostic